Translink is currently undertaking a comprehensive data refresh exercise across its estate.  When this exercise is complete (in association with our sponsor government Division, Department for Regional Development) the intention is to make such material available under the NI Opendata initiative during 2012.   Data will be available through a designated public portal yet to be determined.

The Department for Regional Development is currently developing a draft paper on the proposed approach to this evolving subject. Translink has of course been consulted and we have provided verbal feedback on the proposals.  However as this is still work in progress and has not yet had Ministerial approval, it is not available for circulation at this point.’

Please ring our Contact Centre for any enquiries regarding lost property.

Contact Centre Opening hours: Monday – Friday 7am to 8pm, Saturday & Sunday 8am to 6pm.

Tel: 44 (0)28 90 66 66 30

If a Smartlink Card is lost or stolen the card holder should phone the Smartlink Office on 028 90 759129 during office hours to cancel or ‘hotlist’ their card.

The Smartlink Card number is required to do this. The Smartlink Card number is printed across the front of the card and is also printed on all corresponding receipts issued. Once ‘hotlisting’ is complete a cheque refund will be issued for the unused journeys at the Smartlink journey price. An administration fee of 20% of the value remaining on the card will be deducted. The initial cost of the Smartlink Card will NOT be refunded.

Translink does not operate connecting services. Passengers are advised to always leave enough time if transferring to another service.

Ulsterbus provides all bus services across Northern Ireland (except for Belfast city services which are operated by Metro) with 25 passenger facilities operating day to day services at a local level. Find out more >>